YES! WE’RE OPEN!
We know you have questions about the health of your pet during this crisis. Please be assured we are classified as an essential business, and are committed to remaining open to care for your pet during this time.
With rising concerns regarding COVID-19 we want to express our priority to ensure the safety and well being of our employees and patients. We have always been highly focused on maintaining a safe and clean environment.
Emphasizing proper hygiene and following the strict guidelines set up by the health department has always been a top priority for us. With that in mind, please be aware that we are continually taking proactive measures such as but not limited to the following:
Due to our area’s Coronavirus “Stay-At-Home” order, we will be providing curbside service only. We are not allowing anyone into the building. When you arrive for a scheduled appointment, please stay in your vehicle and call our office.
A staff member will come and take your pet inside the hospital. Please remain in your vehicle while your pet is being examined. After the examination, we’ll call you to discuss the doctor’s findings and treatment recommendations. Upon your verbal approval, we’ll treat your pet and take your credit card payment by phone. Any items being sent home will be brought to you when we return your pet to your vehicle.
Medication refills and prescription diets can still be ordered by phone. We ask that these be paid by credit card over the phone. Call our office when you arrive and we’ll bring the items to you.
We are constantly disinfecting the cash counters, credit card machines, keypads, storefront entry handles, bathroom door handles and other commonly touched areas. We always appreciate your business. We feel incredibly fortunate to have so many wonderful clients.
Please do not hesitate to call us at 714-535-6714 with any questions!