Our COVID-19 Protocol

We know you have questions about the health of your pet during this crisis. Please be assured we are classified as an essential business and are committed to remaining open to caring for your pet during this time.

With rising concerns regarding COVID-19, we want to express our priority to ensure the safety and well-being of our employees and patients. We have always been highly focused on maintaining a safe and clean environment.

Emphasizing proper hygiene and following the strict guidelines set up by the health department has always been a top priority for us. With that in mind, please be aware that we are continually taking proactive measures such as but not limited to the following:

  • All visitors must wear a mask at all times while at our hospital.
  • We are currently allowing 2 people per pet at a time inside the building. Because we have 3 exam rooms, 3 groups total are allowed at our hospital at any given time.
  • We appreciate your cooperation and those who are willing to wait outside.
  • We are constantly disinfecting our cash counters, credit card machines, keypads, storefront entry handles, bathroom door handles, and other commonly touched areas.

We always appreciate your business and feel incredibly fortunate to have so many wonderful clients. Please do not hesitate to call us at 714-535-6714 with any questions!

Privacy Policy

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s website and governs data collection and usage. By using this website, you consent to the data practices described in this Statement.

Collection of your Personal Information

This Practice collects personally identifiable information, such as your email address, name, home or work address, or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by this website. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, maintaining the quality of the service, and providing general statistics regarding the use of this website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.

This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.

Use of your Personal Information

This Practice collects and uses your personal information to operate the website and deliver the requested services. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your data.

This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

This Practice will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The website uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

This Practice secures your personal information from unauthorized access, use, or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to inform how this Practice is protecting your information.

Contact Information

If you have any questions, please contact us at cottagepethospital@live.com

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